SmartBUSINESS – INNOVATIVE PLATFORM for automating business processes based on behavioral information (project code 129017)
Project co-financed by the European Regional Development Fund through the Operational Program Competitiveness 2014-2020.

Use advanced AI to automate your business

Identify and understand each customer

Leverage behavioral analysis and cookieless fingerprinting to recognize users and automatically trigger tailored processes for each.

Intelligent automation of the buying journey

Track customer paths in real time, remove static segmentation, and trigger automated conversion and upsell actions at the right moment.

AI recommendations that deliver measurable results

Integrate an AI-powered recommendation engine to reduce friction and increase sales – while preparing your brand to be discoverable through conversational AI agents.

Explore how companies have grown using the SmartBusiness #recommendation #engine​

Case Studies

Explore how companies have grown using the SmartBusiness #recommendation engine

32,21% more sales in first day

Find out how a client from the packaging & containers industry who sells online increased his sales by 32,21% from the first day of using SmartBusiness customer-driven AI recommendation.

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32,21% more sales in first day

5.28% of the monthly turnover generated from the very first month

Find out how an e-commerce store generated 5.28% of the monthly turnover from the first month of SmartBusiness implementation.

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5.28% of the monthly turnover generated from the very first month

In the meantime, you can see what I've been up to

  • GPeC Summit
  • Wall - Street
  • Retail - FMCG
  • start up

Features

SmartBusiness enhances customer experiences by combining behavioral data automation with AI-driven personalization, helping online and brick-and-mortar stores increase conversion and upsell.

We achieve this by displaying tailored product and content experiences for each visitor, instantly adapting to their behavior.

By analyzing both online and offline patterns, the platform delivers personalized recommendations that match each customer’s preferences — while also preparing your store to be discoverable through emerging AI shopping channels like ChatGPT and Perplexity.

Accurate user fingerprinting

By analyzing multiple data sources (hardware, software, patterns of use, and more) we uniquely identify every user in a non-invasive way that keeps their data pseudo-anonymous and we don’t use third party cookies.

User behavior understanding

Based on their usual online and/or offline interactions, we can analyze and understand their consumer behavior

Business processes automation using RPA

We facilitate the work of marketing specialists in online and retail stores by automating repetitive processes such as customer segmentation, understanding user behavior, A / B testing, commercial communication, and more.

Eye-Tracking

Our technology converts eye movements into a data stream that contains information such as pupil position, the gaze vector for each eye, and gaze point and decodes eye movements and translates them into useful insights.

Sentiment analysis

Measures the attitude of the customer towards the aspects of a service or product which they describe in a text by returning a “score” that measures how positive or negative the text is, thus being able to observe preferences or trends.

Real-time mapping of a user journey

We may collect each interaction no matter how small it is in real-time, being able to access data depending on the permissions received, from several sources: the user's route in a web platform and/or a brick and mortar store, including eye tracking.

Best results in

E-commerce

Following and understanding the users' path in a web application we learn and understand the users' behavioral models so that on subsequent visits to deliver personalized content 1 to 1 based on his preferences.

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E-commerce

Hybrid Retail

We help your customers to have a similar way to act and buy as in an online environment by providing a seamless buyer journey that enables customers to switch platforms, devices, and channels, while still having a connected multichannel retail experience.

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Hybrid Retail

How it works

What do you have to do?

Step 1

Onboarding

For the fast onboarding process, enter some of the most important links to sync your e-commerce store with our platform, links that identify your homepage, all products page, cart page, etc.

Step 2

Importing products

Using your Google Merchant Feed or a Custom Feed, you need to add your products to the SmartBUSINESS platform. The fastest option is Google Merchant Feed. The feed will be periodically crawled, and the item catalog updated. For using the custom feed you need to create a .csv file of your products using this template, upload it to your online shop and provide the link below.

Step 3

Insert this code snippet in your website header

After the actions above, just copy our code into your website header. We prepared for you more tutorials where we explain how to do that whether you use WordPress, Google Tag Manager, or Magento.

Step 4

Set the pop-up to match your preferences in the Settings menu

In the Settings section, you can customize your pop-up. You can change the color of the pop-up, you can change the layout, position, pop-up content, pop-up display time interval, and pop-up display frequency per day.

Step 5

Automated communication and recommendation engine

Now your communication and recommendation engine works and recommends your products to the client which accesses your e-commerce platform.

Step 6

Analyze reports

Adjust business inventory based on AI predictions and now you can check in the Reports section details about your site like how many new users you have, actions per visit, average visit duration, delivered pop-ups, etc.

Pricing

Check Our Plans

Everything you need to increase conversions and better brand to client automated conversation and
to unify customers profiles and experiences online and offline.

SPECIAL LIMITED OFFER

Just $1/for full 3-month platform access package

  • Automatically makes your website discoverable by LLMs search
  • 100 000 AI-Generated Recommendations/Month
  • Comprehensive Visitor Insights: Unlimited visitors, sales conversions, and actions per visit collected
  • Product Catalog Support: Import up to 50 000 products
  • Seamless Integration: Standard support for a smooth setup

Starter Package: Kickstart Your E-commerce Personalization Journey

Just $19/month

  • 10 000 AI-Generated Recommendations/Month
  • Comprehensive Visitor Insights: Unlimited visitors, sales conversions, and actions per visit collected
  • Product Catalog Support: Import up to 2 000 products
  • Seamless Integration: Standard support for a smooth setup

Pro Package: Maximize Your E-commerce Potential

$99/month

  • 75 000 AI-Generated Recommendations/Month
  • Comprehensive Visitor Insights: Unlimited visitors, sales conversions, and actions per visit collected
  • Product Catalog Support: Import up to 25 000 products
  • Premium Integration: Advanced support and priority customer service
  • Exclusive Benefits: Early access to new features and improvements

Let's Try! Get Free Support

Start TODAY

Everything you need to increase conversions and better brand-to-client automated conversation and unify customers' profiles and experiences online and offline.

  • Free trial
  • Support 24/7
  • Cancel anytime

The content of this material does not necessarily represent the official position of the European Union or the Government of Romania. For detailed information on the other programs co-financed by the European Union, we invite you to visit www.fonduri-ue.ro